Hamburg, April 13, 2026 – The integration of AI is becoming the new standard across all marketing technologies, enabling more personalized and effective customer communication than ever before. Leading Customer Engagement Platform (CEP) Insider One, represented internationally by 1,500 employees in over 30 cities, is successfully combining AI with customer engagement and aggressively driving its expansion. To provide companies in the DACH region with strategic access to this new era, MarTech agency Digitl today announced its strategic partnership with Insider One.

The partnership between Digitl and Insider One bridges the crucial gap between technological potential and operational success. Digitl’s role as a strategic partner begins long before implementation: a clear vision is established through Digital Maturity Assessments and the joint prioritization of use cases. Building on this foundation, Digitl develops the overarching customer journey and data strategy, validating the investment through well-founded business case and ROI analyses. During execution, the expert team ensures seamless platform integration into existing system landscapes such as Salesforce or SAP, builds the necessary data pipelines, and secures the highest data quality through server-side tracking.

The true added value of the partnership emerges post-go-live: through intensive training and the joint activation of initial use cases, clients' marketing teams are empowered to independently unlock the platform's full potential.

"A powerful CEP or AITech platform is just the engine. Our mission is to be the chief engineer of our clients' success," says Marco Schierhorn, Managing Director at Digitl. "We build the strategic roadmap, starting with a clear business case. We master the technical complexity of integration into existing IT landscapes and, ultimately, hand over the keys to our clients' teams, empowering them to take the wheel themselves through intensive training. This is how a technological investment translates into guaranteed business success."

Moritz Wolff, Regional Director DACH & LATAM at Insider One, explains: "Our growth of over 500% in the DACH region demonstrates the immense demand for a new generation of marketing technology. To capitalize on this momentum and deliver the promised 'Insider One Advantage™' to our customers, we rely on elite partners with a deep understanding of the local market. Digitl shares our vision for an AITech future and possesses the strategic expertise to position our mutual clients at the forefront of this transformation. They are a cornerstone for our continued growth in the heart of Europe."

Meet Insider One and Digitl at the OMR Festival 2026
Interested journalists and companies have the opportunity to connect in person at the OMR Festival in Hamburg on May 5 and 6, 2026. Insider One will be hosting a booth at the event, where Digitl will also be present as a strategic partner. Experts from both companies will be available to answer questions and provide practical insights into the future of AI-powered customer engagement.

About Digitl
Digitl supports companies and agencies in building and utilizing their marketing and cloud solutions. Its service portfolio encompasses strategic consulting on infrastructure, data privacy, and tool selection, alongside the technical implementation and operation of various MarTech tools. Ongoing operational support further ensures consistently high data quality and timeliness. With over 60 employees across offices in Hamburg, Düsseldorf, Munich, Berlin, Zurich, Vienna, and Barcelona, Digitl serves more than 150 clients, including renowned brands such as Blackroll, Blume2000, fluege.de, Berge & Meer, and Slopelift. As an independent and owner-managed partner, Digitl is also an official Google Marketing Platform and Google Cloud Sales Partner.

About Insider One
Insider One is leading the global transformation from MarTech to AITech. Its AI-powered Customer Engagement Platform (CEP) is trusted by over 2,000 of the world’s best-known brands. Through innovations such as the autonomous AI agents of Agent One™, the company enables marketing teams to accelerate time-to-value and achieve a new level of customer loyalty. Top analyst firms, including Gartner, IDC, and G2, regularly recognize Insider One as a leading provider of personalization and AI-driven marketing.