Campaign Manager 360 – Support

Product Support for Efficient Usage

Campaign Manager 360 (CM360) is Google’s enterprise solution for ad serving, campaign management, and measurement. It plays a key role in building scalable, data-driven advertising setups. This page outlines how expert support helps you unlock the full potential of CM360—strategically and operationally.

Jour-Fixe Calls

Jour-fixe calls serve as essential touchpoints for ensuring the successful adoption and utilization of CM360. These regular meetings provide a structured opportunity to review progress on adoption roadmaps, address specific questions or challenges, and align on key initiatives.

Alphas & Betas

Get access to CM360 alphas and betas for early adoption and testing of new features. These opportunities offer a competitive advantage through the exploration of advanced capabilities.

Product Roadmap

Regular updates on upcoming features and enhancements through CM360’s roadmap help ensure strategies are adapted and new capabilities are explored as they become available.

Bugs

Active support in identifying, reporting, and monitoring CM360 bugs to minimize disruptions and ensure smooth campaign execution. This ensures issues are resolved quickly, keeping campaigns on track and performing at their best.

New Features

Receive updates on new CM360 features that improve campaign tracking, serving, and monitoring capabilities. Continuous updates introduce new integrations, serving and tracking options, and campaign monitoring capabilities, enabling more precise control and improved results.

Troubleshooting

Quick exploration and resolution of issues within CM360 ensure that campaigns remain on track. From tagging errors to non-serving ads and uncertainties with workflows, prompt action is taken to resolve problems, minimizing any impact on campaign success.

See what Campaign Manager 360 support offers:

Business Reviews

Regular Business Reviews provide an in-depth look at account health, strategic alignment, and opportunities for enhancing maturity levels. These sessions allow for detailed analysis of GMP accounts, strategic alignment reviews, and identification of optimization opportunities. By reviewing past performance and planning yearly strategies, business reviews ensure that campaigns continue to evolve and meet objectives effectively.

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Digital Maturity

Digital Maturity refers to the level of adoption of tools and capabilities needed to effectively run programmatic campaigns. Ongoing assessments and optimization ensure accounts are set according to best marketing practices, enhancing user engagement and streamlining operations. In this way, greater value is extracted from programmatic investments.

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Customer Success Stories

Customer Success Stories illustrate how businesses apply CM360 strategies to enhance campaign efficiency and outcomes. These examples demonstrate the benefits of using advanced activation strategies in CM360 for efficient campaign management. By showcasing tangible results—whether it's increased ROI, improved engagement, or enhanced brand visibility—Customer Success Stories offer valuable insights, advice, and inspiration.

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These companies use Campaign Manager 360 for ad serving:

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Frequently Asked Questions

CM360 offers features such as ad serving, campaign management, performance tracking, audience targeting, and integration with programmatic advertising platforms. It provides tools for trafficking, managing campaigns, and handling creatives.

While you can use DV360 independently to host and serve your ads, integrating CM360 with DV360 offers several significant advantages including unified creative management: CM360 offers comprehensive reporting across both programmatic and non-programmatic campaigns, providing a holistic view of your advertising efforts; video transcoding: CM360 can handle video file transcoding, ensuring your video ads are compatible across various platforms and devices and more.

A Campaign resource groups together a set of ads and placements for a single advertiser.

No, once a CM360 advertiser is connected to a DV360 advertiser, the linking is permanent and cannot be undone. This is an important consideration when setting up the connection between these two platforms.